Welcome to The Path, a series dedicated to amplifying the stories of leaders who’ve forged their own way, through discipline, discovery, and sometimes discomfort. In this edition, we spotlight Lai, whose career journey spans industries and experiences, from hospitality to telecoms, pharma to leadership. Through each chapter, Lai has chosen growth, resilience, and authenticity over comfort and in doing so, has become the kind of leader who doesn’t just climb the ladder, but bu