Responsibilities may include the following and other duties may be assigned.
Leads or leverages cross functional teams to evaluate, develop and manage projects for new product development and ongoing lifecycle management of products, processes and therapies.
Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management.
Manages the development and implementation process of a company’s products and services involving departmental or cross-functional teams focused on the delivery of new or existing products and processes.
Reviews status of projects and budgets; manages schedules and prepares status reports.
Monitors the project from initiation through delivery.
Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients.
Gathers requirements, works on requirements planning, requirements elicitation and requirements management to ensure they meet demands of project’s key stakeholders.
Communicates with stakeholders, obtains stakeholder engagement to ensure the end products or processes will solve the business problems.
PROGRAM MANAGEMENT CAREER STREAM: Program Managers and Directors focus on tactical, operational activities for a major program with broad or ongoing impact. Levels within the program management career stream typically accomplish program objectives through matrixed employee teams and / or vendors who are not direct reports but for which the incumbent has direct accountability to lead. The majority of time is spent overseeing their area of responsibility, managing program/team performance, communicating project and operational developments, planning, prioritizing and / or directing the responsibilities of program team members. Goal achievement is typically accomplished through performance of program team members.
DIFFERENTIATING FACTORS
Autonomy: Manages one or more medium-scale, established programs with generally-defined program plans and delivery methodologies.
Is accountable for overall program process, performance, and customer satisfaction.
Organizational Impact: Participates in establishing program objectives, timelines, milestones, and budgets .
Develops new policies and procedures that affect program management.
Typically has budget accountability for one or more programs.
Program decisions are generally recommended to higher level management.
Innovation and Complexity: Problems and issues faced are difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.
Problems typically impact multiple workstreams, departments or specialties .
Enhances programs management processes to improve program.
Communication and Influence: Communicates and leads meetings with internal and external customers and vendors, conducts briefings to higher level management team.
Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties on program objectives and execution plans .
Leadership and Talent Management: Leads, directs and reviews the work of a team of managers, experienced professionals and/or vendors who exercise latitude and independence in their assignments.
Establishes daily tasks necessary for successful program execution.
Not directly responsible for hire or fire decisions and people management.
Required Knowledge and Experience: Requires broad management knowledge and experience to lead project teams in one department.
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.