We’re looking for a Pensions Administrator to join our SDIO team on a 6-month contract. In this role, you’ll take ownership of a pension portfolio and work closely with our admin partners and financial brokers. Your work will help customers plan for their future with confidence, while ensuring we meet our regulatory obligations. You’ll be part of a collaborative, supportive team that values doing the right thing and delivering great outcomes.
Key responsibilities
Manage your pension portfolio with care, accuracy, and a focus on great customer outcomes.
Build strong relationships with brokers, partners, and internal teams.
Take ownership of tasks and focus on finding practical solutions.
Monitor and record risk events to ensure compliance and transparency.
Make sure we meet our obligations under the Pensions Act and Consumer Protection Code.
Skills & experience
Strong knowledge of pensions and the regulatory environment.
A pension qualification is a plus, but not essential.
Excellent communication and problem-solving skills.
A passion for customer service and getting things done.
Great time management and the ability to stay calm under pressure.
What will you get for this role?
Competitive market-leading salary depending on skills, experience, and qualifications.
Generous pension (employee contribution matching of up to 14% if you contribute 8%).
Annual performance-related bonus and pay review.
Holiday allowance of 25 days plus bank holidays, with the option to buy/sell up to 5 additional days.
Free car parking.
Health & dental insurance contributions after six months.
Aviva Matching Share Plan, Save As You Earn scheme, and Approved Profit Share Scheme.
Cycle to Work and TaxSaver Travel schemes.
Family-friendly leave (matching paternity and maternity leave) and carer’s leave.
Up to 40% discount on some Aviva products, plus discounts for friends and family.
Employee Assistance Programme and volunteering days.
Support for professional qualifications and transparent career progression plans.
