Are you ready to take charge and make a real impact? As a Operations Supplier Relationship Manager at Aviva, you'll be at the forefront of managing and optimizing relationships with our third-party suppliers, ensuring they deliver top-notch services and products that exceed expectations. You'll be the driving force behind our Operations team, working closely with internal stakeholders to unlock value, mitigate risks, and ensure compliance with regulatory requirements.
Duties & Responsibilities:
Build and nurture dynamic relationships with key suppliers to foster collaboration and peak performance.
Lead the charge in negotiating, implementing, and managing supplier contracts, ensuring compliance and maximizing value.
Regularly assess supplier performance against KPIs and SLAs, and spearhead improvement initiatives to elevate standards.
Identify and tackle risks associated with supplier relationships, including financial, operational, and reputational challenges.
Work hand-in-hand with internal stakeholders to align supplier services with business objectives and drive success.
Propel continuous improvement initiatives to boost supplier performance and achieve significant cost savings.
Ensure all supplier activities adhere to Aviva's policies, industry regulations, and legal requirements.
Skills & Experience:
Experience in supplier management, procurement, or a related field, in a regulated industry is preferred
Bachelor's degree in Business, Supply Chain Management, or a related discipline.
Strong negotiation and contract management skills.
Excellent communication and interpersonal skills.
Knowledge of procurement and supplier management best practices.
Ability to analyse data and make informed decisions.
Proactive and resilient with strong problem-solving and conflict resolution abilities.
Works well with others and fosters a team-oriented environment.
What will you get for this role?
Competitive market leading salary depending on skills, experience, and qualifications.
Generous pension (employee contribution matching of up to 14% if you contribute 8%)
Annual performance related bonus and pay review.
Holiday allowance of 29 days plus bank holidays, and the option to buy/sell up to 5 additional days.
Free car parking
Generous Health & dental insurance contributions after six months
Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme
Cycle to Work benefit scheme.
TaxSaver Travel Scheme
Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.
Up to 40% discount for some Aviva products plus discounts for Friends and Family
Employee Assistance Programme
Volunteering days
Professional qualification support and transparent career progression plans